Condominium manager for an association in the Sarasota area. Will serve as the primary leader of the community, responsible for elevating the owner experience through proactive service, transparent communication and operational excellence. This role demands a high energy professional who is tech savvy, guest service oriented and a skilled people manager capable of coaching a high performing team.
Requirements:
* Deep knowledge of Florida Statute 718 and governing documents.
* Expert proficiency in Word, Excel, Outlook, Zoom and cloud based association management software.
* Proven ability to lead, motivate and hold a diverse staff accountable.
* Strong conflict resolution skills and a commitment to professional customer service.
Responsibilities:
Owner Experience and Communication: Prioritize responsiveness and service. Serve as the primary point of contact for owners, ensuring all inquiries are resolved with clarity, consistency and a professional, "can do" attitude.
* Board Governance: Work closely with the president to ensure all board meetings are scheduled in strict accordance with the requirements of the condominium declaration and bylaws. Ensure meeting agendas are established well in advance to cover all required updates, financial reviews and necessary board votes.
* Financial Management: Collaborate with the accountant to ensure all financial records are accurate and up to date. Oversee the timely delivery of audited financial statements and work closely with the treasurer to ensure the board has a full, transparent understanding of the association’s financial health.
* Board and Owner Reporting: Provide brief, cogent written updates to the board on a biweekly basis regarding project status and community developments. Produce a high quality quarterly newsletter for owners to keep the community informed of association news and upcoming initiatives.
* Community Engagement: Foster a sense of community by arranging occasional onsite social events for residents.
* Digital Operations: Maintain fluency in modern building management platforms. Manage the community website, internal databases and digital communication tools to ensure owners and residents are well informed.
* Team Leadership: Supervise and extract top performance from all staff, including the maintenance manager, 24 hour front desk personnel and cleaning crews. Set clear performance goals, provide regular coaching and foster a culture of pride and excellence.
* Project and Vendor Oversight: Partner with the maintenance manager to identify association needs and oversee repair projects. Ensure the maintenance manager maintains a living digital project tracker that documents all ongoing work, timelines and costs to ensure total transparency and project accountability. Job #11024
They list the salary as $105,000-$125,000.
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