Assistant community association manager for a community in Northport, CAM preferred. Will provide administrative and clerical support to community managers in all areas. Will serve as contact for all owners and board members. Will perform all duties in accordance with policies, processes and procedures and within the realm of the management philosophy. At least 2 years of experience as an onsite assistant community association manager with ARC/ARB review process and familiarity with review of governing documents is required.
Requirements:
* Excellent people skills, team building skills and conflict management skills.
* Strong knowledge of Microsoft applications, especially Word, Outlook and Excel.
* Excellent written and verbal communication skills.
* Ability to make sound business decisions and work effectively with little or no supervision.
* Strong time management skills.
* Strong problem solving and conflict management skills.
* Ability to successfully work with a wide range of personnel, including vendors, personnel, office staff and all levels of management personnel.
Responsibilities:
* Receive incoming phone calls and emails and respond as appropriate.
* Draft and send professional correspondence to owners, board members, committee members, vendors, etc.
* Fill in for the receptionist as needed.
* Maintain the community managers’ schedule, calendar and files.
* Assist in maintaining the community’s files and uploading files to Caliber.
* Communicate with managers regarding status of ARC applications with a minimum of weekly contact.
* Assist in posting and keeping the community website updated, which includes the daily syncing with the website and adding monthly committee and board agendas and minutes.
* Send out email blasts.
* Assist in the preparation and organization of all materials needed for board meetings.
* Receive and respond to owner and board inquiries in a professional, efficient and timely manner.
* Serve as the direct staff liaison for ARC Committee and Landscape Committee.
* Receive and track all ARC submittals, process ARC application payments, attend meetings, draft agendas and minutes and send follow up response letters to the owners.
* Assist the community manager with the creation, printing and mailing of the quarterly newsletter.
* Assist in processing the recording of the return ballots for annual meeting and elections.
* Work with the community’s inspector on the violation process.
* Assists the community manager in developing the operating budget for facilities maintenance and monitor expenditures.
* Assist the community manager with the organization of annual, budget, board, election and special meetings of the association within legal requirements.
* Properly document all owner requests and process accordingly. Job #13023
They list the salary as $20-$22 per hour.
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