General manager for a condominium resort in Longboat Key. Must be dynamic and energetic to lead the hospitality operation with passion and precision. Will oversee all aspects of resort management, ensure an exceptional guest experience and drive operational excellence. Your leadership will inspire teams, optimize revenue streams and uphold the highest standards of hospitality. Must thrive in a fast paced environment and possess a zest for creating memorable guest stays.
Requirements:
* Proven experience in hospitality management or hotel management roles within resorts or condominium hotels. Supervising experience is highly valued.
* Strong leadership skills with the ability to manage diverse teams effectively across multiple departments.
* Excellent customer service skills with a focus on guest relations and satisfaction.
* Knowledge of revenue management techniques to optimize occupancy and profitability.
* Background in budgeting, human resources and operational planning within the hospitality industry.
* Multilingual or bilingual abilities are preferred to serve diverse guests effectively.
* Familiarity with front desk operations, night audit procedures and hotel software systems is essential.
* Demonstrated ability to handle guest complaints professionally while maintaining high service standards.
Responsibilities:
* Will lead and supervise all resort departments, including front desk, guest services, housekeeping, food and beverage and maintenance to ensure seamless operations.
* Develop and implement strategic plans to enhance guest satisfaction, increase occupancy rates and maximize revenue through effective revenue management strategies.
* Oversee budgeting processes, financial reporting and cost control measures to ensure profitability and sustainable growth.
* Manage human resources functions such as hiring, training, performance evaluations and fostering a positive team environment that promotes professional development.
* Maintain exceptional guest relations by addressing concerns promptly, ensuring personalized service and cultivating a welcoming atmosphere.
* Supervise night audit procedures and ensure accurate financial reconciliation at the end of each day.
* Utilize multiple line phone systems with excellent phone etiquette to handle inquiries efficiently while maintaining professionalism.
* Implement hotel management best practices to uphold safety standards, cleanliness and operational efficiency across the resort.
* Coordinate with vendors and service providers to ensure quality maintenance of facilities and amenities.
* Promote a culture of hospitality excellence by leading with enthusiasm, setting high standards and motivating staff to deliver outstanding guest experiences.
Benefits: 401(k), dental insurance, health insurance, vision insurance, paid time off, paid training, parental leave, professional development assistance and retirement plan. Job #13127
They list the salary as $52,000-$63,000.
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