Community association management trainer and compliance manager for Sarasota. Will be responsible for onboarding, mentoring and providing ongoing coaching and professional development support to community association managers, assistant managers and other team members.
This position includes travel to Naples, Tampa and Orlando and plays a key role in promoting operational excellence by supporting compliance initiatives, developing and maintaining standard operating procedures, conducting audits and reviews, monitoring adherence to company standards and assisting with process improvement efforts across departments. Will ensure the success of team members by providing ongoing coaching, support and training while fostering a culture of accountability, consistency and continuous improvement.
Required Qualifications:
* Minimum 5-7 years of experience in the community association management, additional experience is strongly preferred.
* Demonstrated knowledge of association operations, budgeting, financial management, governance, vendor management and industry best practices.
* Strong coaching, mentoring and interpersonal communication skills.
* Proficiency in Microsoft Office applications including Word, Excel, PowerPoint, Outlook, Teams and OneDrive.
* Exceptional organizational skills, attention to detail and ability to manage multiple priorities.
* Ability to travel regularly throughout Florida, including Naples, Tampa and Orlando.
Preferred Qualifications:
* Experience with Vantaca association management software.
* Experience developing and delivering training programs.
* Experience in creating policies, procedures, workflows and process documentation.
* Experience conducting audits, quality assurance reviews or compliance related activities.
* Experience with Canva or similar content creation tools.
* Familiarity with artificial intelligence (AI) tools and emerging workplace technologies.
* Certified Manager of Community Associations (CMCA) designation.
Responsibilities:
Onboarding and Training:
* Lead comprehensive onboarding programs for new CAMs and assistant managers to ensure a smooth transition into their roles.
* Develop and deliver training sessions that cover all aspects of community association management, company policies and relevant software platforms.
Coaching and Mentorship:
* Provide ongoing coaching and professional support to CAMs and Assistant Managers, tailoring guidance to individual needs.
* Act as a resource for resolving challenges related to community association management.
* Conduct regular check ins to monitor progress and identify professional development opportunities.
* Provide occasional field support by conducting community inspections, association visits and operational reviews alongside managers.
* Attend association meetings as needed to provide support, training or operational guidance.
Program Development:
* Collaborate with the Coaching Department to design, implement and refine training programs and events.
* Contribute to the creation of educational materials, workshops and professional development initiatives.
* Stay updated on industry best practices to ensure training content remains relevant and impactful.
Compliance and Operational Excellence:
* Conduct audits and reviews to ensure compliance with company policies, procedures, standards and state laws, and operational expectations.
* Review association budgets and related documentation for accuracy, completeness and compliance.
* Assist in the development and maintenance of standard operating procedures, workflows and process documentation.
* Monitor compliance related initiatives and provide reporting, recommendations and follow up.
* Assist with technology implementations, workflow development, system enhancements and process automation initiatives.
Technical and Administrative Support:
* Assist CAMs and assistant managers in mastering essential software platforms.
* Ensure team members are proficient in Microsoft Office applications.
* Maintain accurate records of training activities, coaching sessions and individual progress. Job #13132
They list the salary as $70,000-$75,000.
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