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October 15, 2019 - Operations Manager: $80,000

Areas: Boca Raton

Operations manager for a community in Boca Raton. Will plan and direct security, maintenance operations and service programs for the association. Must have favorable community opinion, committee involvement and positive employee morale through the introduction of consistent management systems and practices. Will be accountable for the effective management and maintenance of the common areas.


* CPR, AED and first aid certifications.

* Educate and achieve Class "D" Security Officers License, Class "1M" Manager and Class A and B Agency License.

* Minimum of 3 years of experience in administration.

* Knowledge of basic office management, basic computer knowledge and word processing experience.

* Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures and government regulations.

* Ability to write reports, business correspondence and procedure manuals.

* Ability to effectively present information and respond to questions.

* Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

* Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

* Must keep up to date with current trends in community security management through formalized continued education programs.


* Coordinate and oversee the day to day activities of the staff, including gatehouse, patrol functions and services personnel.

* Reasonably assure safety and security of residents, guests and employees.

* Develop and direct employee training and indoctrination programs, assure implementation of ancillary training and quality control programs for all personnel.

* Interpret general instructions and rules, regulations and policies to develop and administer specific day to day operating practices and procedures and report violations.

* Review all daily activity, incident, violation and accident reports and follow up actions.

* Track legal updates and stay familiar with state statutes and the the community's governing documents. Stay current on hot topics.

* Oversee an update of the documents as needed.

* Develop and implement operational policies and procedures.

* Implement strategies of the community security, including access control systems, patrol operations, surveillance, internal investigations, workplace violence, disaster preparedness and crisis management.

* Interface with law enforcement agencies, fire and rescue departments and security directors from area communities.

* Oversee emergency response in the community in the event of a major crisis and utilize local resources as needed.

* Develop and manage the annual budget for security, maintenance and services operations.

* Monitor financial information and take corrective action to help assure the budget goals are achieved.

* Review and approve all security staff time sheets and general expenditures.

* Develop, update and implement capital improvements program for department equipment, vehicles, buildings and facilities. Prepare contract plans and specifications if construction is required.

* Conduct quarterly performance appraisals of contract security company employees.

* Keep security contractors appropriately informed and trained. * Prepare and update job descriptions and standard operating procedures.

* Enforce and assure reasonable enforcement of traffic and other association rules and regulations, including the conduct and documentation of visual and physical surveys of unoccupied homes and construction sites and issuance of violation notices and citations.

* Confer and coordinate with builders, developers, contractors, realtors, other association departments, club personnel, government, law enforcement, emergency services agencies, utilities and owners on security to assure reasonable adequate community safety and security.

* Resolve problems, solve interrelated administrative, organization and technical problems.

* Minimize public inconvenience and undue disruption of community operations and services.

* Oversee disaster preparedness. Work with team members to effectively develop emergency management, continuity and recovery plans. Bring in professionals to facilitate improvements in the plans. Utilize local resources and first responder professionals as needed.

* In conjunction with the general manager, oversee communications with owners to include safety, security and community updates via letters, emails, monthly publications and website updates.

* Provide telephone support to owners regarding requests, complaints and seeking information.

* Make frequent onsite inspection tours of all operations. Periodically inspect the cleanliness and operating condition of grounds to determine that such are receiving adequate care and maintenance.

* Oversee and administer hardscapes, perimeter fencing, residential street drainage, community and common lighting for landscaping and streets, street maintenance, reflectors, paving and cleaning, repairing of worn areas.

* Oversee the operation of contractors performing work, including investigation as to bonding, insurance, materials, workmanship, warranties and other conditions of the contract.

* Oversee preparation of specifications and recommend vendors for all bids for community services provided by outside contractors.

* Serve as resident liaison to the Architectural Control Committee.

* Attend all Architectural Control Committee while maintaining all minutes, agendas and general coordination administratively.

* Prepare mailings and develop and maintain documents, procedures and other organizational materials.

Salary and excellent benefit package. Job #12619

They list the salary as $80,000.

You may email your resume to Lisa@CondoJobs.com

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