Lifestyle director for a community in the Lakewood Ranch area, CAM license not required. Must be responsible, proactive and customer service minded. Will create, plan and implement community activities and events. Must possess superior customer service skills and creativity.
Requirements:
* Strong knowledge of Microsoft Office applications, especially Word, Outlook, Excel, and PowerPoint.
* Excellent written and verbal communication skills.
* Ability to make sound business decisions and work effectively with little or no supervision.
* Strong time management skills.
* Strong problem solving and conflict management.
* Ability to successfully work with a wide range of personnel including vendors, personnel, office staff and all levels of management.
Responsibilities:
* Excellent customer service and interpersonal skills.
* Work independently with minimal supervision.
* Work closely with owners, suppliers, volunteer committee members and team members.
* Able to remain calm under pressure and be solutions oriented.
* Strong computer and social media skills are essential. Must be proficient with Microsoft Office, website management, Constant Contact, Outlook, Microsoft Publisher. Experience with Adobe Creative Suite applications such as In Design and Photoshop a plus.
* Must be detail oriented, have superior documentation and organization skills.
* Create and organize themed events and activities at clubhouse.
* Ability to work a flexible schedule, to check in on early evening or weekend events.
* Excellent verbal and written communication skills with staff, committees and owners.
* Answer incoming calls and researching and solving customer issues.
* Present a professional image.
* Develop creative ideas for high quality community events that are designed to encourage resident interaction in meaningful and memorable ways.
* Create and maintain a comprehensive events calendar as outlined and directed by the CAM manager, including important task completion and delivery dates for the events scheduled on the calendar.
* For all events, create and consistently manage and update an event specific task list that outlines all necessary items for completion. Will need to effectively deliver a high quality, well organized event.
* Create and implement effective marketing campaigns and communication to residents to ensure strong attendance of community events.
* Effectively communicate and work with necessary onsite managers to schedule volunteers and set expectations for the staff in the planning and implementation of all planned events.
* Effectively manage all event details such as location and location set up, equipment, food and beverage, necessary supplies and décor.
* Assist in the creation, review, and management of event related budget to ensure efficiency and optimization of funds as a whole and for each individual event.
* Work with neighboring businesses for partnership regarding sponsorship of events.
* Prepare monthly newsletter for electronic distribution to community and sales team.
* Create and maintain an organized list of associated vendors and current contact information.
* Manage and negotiate all event related vendor contracts to ensure cost effectiveness, accuracy, appropriate contract dates and all supporting documentation.
* Assist in training and developing other community staff in the area of event preparation, management, set up and tear down.
* Work closely to ensure compliance with all insurance requirements and safety related measures.
* Ensure customer service and engagement for development, planning and implementation of all event related interactions.
* Regularly review effectiveness of organization and execution of events after the fact for opportunities to improve the future quality of events in development and implementation and resident satisfaction. Job #13013
They list the salary as $70,000-$75,000.
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